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It's always difficult isn't it? You see something at bargain price and... well you know there's no such thing as a free lunch don't you?
I've just had an interesting couple of days trying to resolve a mess with a big domain hosting company. It's not the company I normally deal with, and to be honest I wouldn't deal with them at all except I have one client who insists on using them.
I must have spent hours on the phone and sent off lots of emails. I eventually escalated the problem to the UK Managing Director (don't you just love Google!)
I've just rebuild my clients website and I wanted to to do something fairly standard to point towards the new site. If you want to know more you need to look up DNS at Wikipedia.
I don't think, for one moment, that there was anything malicious involved but the website and email just stopped working. They were in the middle of a big system rebuild but instead of being honest in the beginning (we could have waited a week to make the transfer) we were just plonked in the middle of a big mess. No web site, no email.
To be fair to the company they were trying their best but they just didn't have the resources to deal with the hundreds (or thousands?) of similar support requests they were getting.
Whether it's domain name registrations or even web hosting, it doesn't always pay you to go with the cheap option - there is always a catch.
